Wondering what people are saying about us? A total of 3,582 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 3 video reviews and 3,582 written reviews from Square One customers. The written reviews can be filtered to show those related to sales and service or to claims.
“Made us feel comfortable”
Watch Rohit S. from Calgary, AB describe his claims experience.
“Square One is just so simple”
Watch Shelly B. from London, ON describe her service experience.
“They really took care of us”
Watch Sitar D. from Port Moody, BC describe her claims experience.
Recommended by a friend.
Quick and easy. I used Square One based on a friend recommendation. - Kye M. from Vancouver, BC on Mar 24, 2017
Response: Thanks, Kye. We're so pleased you and your friend chose Square One! If you'd like to provide a recommendation yourself, please feel free to use your personalized URL found in your online account. Thanks again, Aneel Mattu, Digital Marketing Specialist.
Just a few minutes and now I have peace of mind. I have been putting off tenant insurance for too long. - James J. from Waterdown, ON on Mar 24, 2017
Response: It's good to hear you decided to purchased tenant insurance, and we're thrilled you chose Square One, James. Thanks for becoming a customer and for leaving some feedback. Regards, Aneel Mattu, Digital Marketing Specialist.
Changed over to Square One and got fast and effective service from them from the start. - Mauritz L. from Langley, BC on Mar 23, 2017
Response: We're so pleased you chose Square One as your home insurance provider, Mauritz, and we look forward to working with you for many years. Thanks for sharing your experience! Aneel Mattu, Digital Marketing Specialist
Awesome, fast, and easy. I had a question and got a call back within minutes. - Andrea J. from Timmins, ON on Mar 22, 2017
Response: Lara, the agent you spoke with, will be delighted to learn that she should help answer your questions. Thanks for leaving a review, Andrea, and welcome to Square One! Cheers, Aneel Mattu, Digital Marketing Specialist.
Excellent service. - Victoria T. from Vancouver, BC on Mar 22, 2017
Response: The agents will be happy to hear you liked their level of service, Victoria. Thanks for taking the time to write a review and welcome to Square One. All the best, Aneel Mattu, Digital Marketing Specialist.
It was my first time getting tenant insurance online, the process was quite simple. - Jeongsik Y. from London, ON on Mar 22, 2017
Response: Thank you so much for letting us know about your first time purchasing tenant insurance, Jeongsik. It's nice knowing it was a simple process. Thanks for choosing Square One and we look forward to being your provider for years to come. Aneel Mattu, Digital Marketing Specialist
Thank you for making the insurance process so quick and easy. I value my time and have had bad experiences with other providers wasting my time and frustrating me. Fortunately, I found Square One Insurance. - Sarah P. from Victoria, BC on Mar 21, 2017
Response: The process was created with just that in mind, Sarah. It's understood that you have a busy schedule, and would much rather spend your time on other things than searching for home insurance. We're so pleased to hear you had an enjoyable experience, and we're happy you found Square One as well. Thanks, Aneel Mattu, Digital Marketing Specialist.
So easy! Click, click, click, done! A very well programmed and smart website! Also with Live Chat, you can have all of your questions answered right away before you buy. - Hap A. from Richmond Hill, ON on Mar 21, 2017
Response: That's fantastic news, thanks for sharing some feedback about the website! Welcome to Square One. Aneel Mattu, Digital Marketing Specialist
Highly recommended. Fast, easy, clear and simple. Let's see if the rest still works like that. - Vicente V. from Toronto, ON on Mar 21, 2017
Response: Thanks for the recommendations, Vicente! They mean a lot, so that's greatly appreciated. If you ever need to submit a claim, you'll be pleased to hear that our claims team is committed to providing the same level of customer service as when you were setting up your policy. If you want to learn more about the claims process, please feel free to visit https://www.squareoneinsurance.ca/support/claims-process/. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30am - 6:30pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.