Easy to apply and change policies.
Square One has a very easy application process which allows you to choose exactly the coverage you need while seeing the cost of each coverage in real time. It really is very helpful to know that the 'essential coverage' you want is costing $1 or $20 a month as you go along. As a result I managed to save $30 per month compared to my previous insurer. I just completed a review of my homes content and realized I was under-insured. I just logged in and changed it in minutes ... " Read more without the hassle of phoning an agent - that has been a source of inertia for me in the past which has delayed policy changes. As of yet I have made no claims so I can't say what this company is like when disaster strikes."
- Brian R. from Thunder Bay, ON on Sep 19, 2015.
I've done a ton of research on home insurance providers. I was referred to you by a friend and it's as easy and efficient as she and the other Yelp reviewers said it was. Your breakdown of categories helped me with my own spreadsheet to itemize our assets and now I'm going to take photos of everything for reference. Thanks for making it so easy.
- Christina W. from Vancouver, BC on Sep 9, 2015.
Applying and purchasing was easy.
My insurance renewal was mailed to me and it seemed like it was too expensive. I found Square One by searching on the internet and when it said you could get a quote online I thought I'll give it a try. Often these free quote things are really just a way to mine your contact information so someone can phone you, but with Square One it was a detailed, but understandable questionnaire resulting in an actual quote! The quote saved me 25% over the price of my renewal and ... " Read more furthermore I was able to convert the quote into a policy with just a few keystrokes. The true measure of an insurance company is always how they handle a claim, but unless you have prior claims you never know that until something happens, but from the point of view of obtaining a quote and purchasing a policy from the comfort of your own computer Square One is a winner!"
- Hugh W. from Victoria, BC on Sep 9, 2015.
Excellent and easy to buy.
The website layout is crisp and to the point, Square One Insurance gets straight to the point and offers the best deal catered just for you. Everything can be done online within 10 minutes, with an updated quote every time you fine-tune your policy. Highly recommend it!
- Weiling C. from Vancouver, BC on Aug 29, 2015.
Straightforward policies with superb customer service.
I spoke with a representative of Square One who answered all of my questions, was polite, informed and professional. I was able to get a policy which suits my needs as a single person. With other companies, I was fenced in by 'packages' that did not take my circumstances under consideration at all. I am a fan of this company and will be telling my friends about Square One!
- Sandra F. from Ladysmith, BC on Aug 29, 2015.
Impressive customer service!
I am really impressed with their customer service. Not only being prompt and helpful, but also they work hard to meet their customers' needs. All the staff are nice, especially Kevin and Glen, thank you so much for looking after my home insurance. You guys are awesome!
- Toki Akiyama from North Vancouver, BC on Aug 27, 2015.
I've only been with Square One for a year but any interaction I've had has been great. The website is easy to use and I love that you can personalize your insurance. They give you many choices and the prices are reasonable. At least more reasonable than others I look at. I highly recommend.
- Carolyn J. from Sherwood Park, AB on Aug 26, 2015.
Unbelievable customer service and support.
I cannot say enough about my insurance claim process through these folks. My adjuster, Scott Trepke, out of Vancouver has made what could have been a horrible experience so stress free. He is fast, reliable and very calming and exactly what you want when you have to go through a claim. Thank you!
- Melanie N. from Vancouver, BC on Aug 20, 2015.
Excellent customer service.
Took me about 10 minutes to set up tenant's insurance for the first time. I spoke with Nicole over the phone - she was super friendly, and answered all of my questions. Will gladly recommend Square One Insurance to all my friends and family!
- Gunjan C. from Toronto, ON on Aug 7, 2015.
Easy to understand and personalize the insurance coverage you want & need. Loved the ability to do everything online at my convenience. Prices totally reasonable - highly recommend.
- Colleen E. from Surrey, BC on Jul 29, 2015.
Easy and fair.
Saw an ad while on holiday in Ontario. We were in desperate need of a new insurance provider, as we found we were getting laced here in Alberta for no good reason. Goodbye former insurance company! It couldn't be easier to fill everything yourself online, ask a few questions to live agents online (or else they get back to you quickly). Saved $900. No joke.
- Vesna B. from Calgary, AB on Jul 24, 2015.
Everything smooth and easy to use.
First, I just want to say that my insurance Rep Madison Lynch was so helpful and friendly on the phone when I talked to her. She guided me through everything I needed to know and answered all my questions. Second, I love the fact that I am able to adjust my insurance quote online and see the real time changes to my coverage and premium. It was very easy to use the online application and I loved how every category had an explanation of what exactly was being covered. Thanks!
- Clayton U. from Surrey, BC on Jul 22, 2015.
Superior quality of service.
I was very impressed by the superior quality of service, clarity and help provided by Debbie Bevilacqua this morning. I have not had a smoother time dealing with insurance companies, and agents ever before. Her attitude, caliber of service, and positive attitude was amazing and lasted the entire 40 minutes of our conversation.
She's definitely an asset to your company!
- Bilal N. from Richmond Hill, ON on Jul 21, 2015.
A friend who is an insurance broker recommended Square One Insurance to me even though he sells for 4 other insurance companies, because Square One was cheaper. I did online questionnaires for all 3 of my properties and they really only took less than 15 minutes each (possibly because I already had quotes from other companies against which I could compare and/or because I was already familiar with insurance coverages and terminology). Each question had an explanation ... " Read more which was easy to understand and it was easy to navigate the webpages. All 3 quotes were cheaper for comparable coverage amounts and I purchased all 3."
- Ron L. from Richmond, BC on Jul 20, 2015.
Very user friendly website ... easy to follow prompts and directions. Interaction with staff via webchat quick, easy and very helpful. Obtained a highly competitive quote with little difficulty or grief involved!
- Kirk W. from Thunder Bay, ON on Jul 20, 2015.
Clear, concise, quick & convenient.
What more could you ask for when purchasing tenant's insurance with the added luxuries of doing so from your own home in a matter of clicks. Phenomenal reviews are well-deserved for such user-friendly service as a fantastic option for tenants across BC.
- Teejay K. from Victoria, BC on Jul 19, 2015.
Customer for 3 years and still very happy.
I've continued to renew my home insurance policies with Square One because you offer very good value, it is fast and simple to complete online and I feel like the entire process is very transparent (VERY awesome - probably most people's complaints about what they are charged for when buying insurance). I love that I can complete all policy changes online (super easy). Customer service has also been great in the times that I had questions about my billing. Thanks for making buying insurance so easy.
- Vanessa C. from Burnaby, BC on Jul 16, 2015.
The service was very easy to use, and I like how you broke down each area at the end (theft, earthquake, etc). Seriously surprised at cutting my bill in half each month! Thank you so much!
- Tess D. from East York, ON on Jul 16, 2015.
I love your site. The online experience is like a well oiled - user friendly machine. Thank you!
- Anup S. from Vancouver, BC on Jul 15, 2015.
Fast and professional service.
I love being able to apply online but still have the opportunity to talk to someone when needed.
- Marie B. from Nepean, ON on Jul 14, 2015.
Amazing, fast and easy online quote.
I loved the quick and easy use of your online quote system and the option to pay monthly. Highly recommended!
- Marcin D. from Richmond, BC on Jul 5, 2015.
Most hassle free service.
I have been with Square One for about 3 years now and I've moved to a new apartment every year. It is the least stressful part about the move because I can do it on my own online or call up to quickly make changes. They are super flexible and make the move so much easier. Not to mention the rates are so affordable. I'm slowly converting all my friends to sign up with Square One.
- Trina N. from Vancouver, BC on Jul 3, 2015.
I can't believe how easy this really was. I even had to stop at one point and collect some information I should have previously had, and after a few days of not signing back on I received an email asking if I wanted to continue with the on-line quote. Very happy with the ease of use with this web format. Very happy.
- Gavin from Vancouver , BC on Jun 29, 2015.
So glad I came across Square One.
Extremely competitive rates and flexible policies. Web signup experience was stellar with their top-notch site, and I had my new policy in minutes with no hassle whatsoever. 100% recommended!
- Richard B. from Calgary, AB on Jun 26, 2015.
Awesome online experience.
Awesome online experience! Super straightforward and the easiest insurance has ever felt. I had some questions and called in and the staff were super friendly and helpful!
- Bradley K. from Port Coquitlam, BC on Jun 26, 2015.
Quick - simple - easy.
I shopped around for quotes online, not wanting to spend hours on the phone repeating myself over and over again to different people. I loved that I could just fill in my information, make the choices I wanted and in a few clicks I had a competitive quote, one more click and my policy was issued. This was easy to use, the information was precise and clear, and I would recommend this to anyone.
- Rosemary C. from North Vancouver, BC on Jun 25, 2015.
Great service and rates!
It was less than 5 minutes to get a amazing quote. I was able to do it all from my phone and I got a premium that was better than the rest of the quotes I had previously gotten from other providers.
- Jermal R. from North York, ON on Jun 17, 2015.
Home insurance made so simple!
Square One Insurance is very simple, seamless and timely because of their intuitive online system and electronic email replies. Their information is very clear on how rates are derived and where I could adjust to be more realistic to my insurance needs - there are no hidden coverages. Gone are the days when I had to wait for a paper policy to be mailed for review. I used to re-assess my home insurance every 5 years (when it should be more frequent) because it was such ... " Read more a tedious & time consuming chore, and I avoided it like the plague. This process is so easy, it'll now be an annual event for continual savings. Rates are very reasonable, and thanks for providing the option to charge my monthly fee to my credit card to gain credit card perks. Debbie provided me with fantastic customer service, with her information, home insurance is now easier to understand."
- Rox S from Brampton, ON on Jun 13, 2015.
Extremely user-friendly and affordable.
I have avoided buying insurance for years because it seemed either too complicated, a huge hassle, costly, bad reviews - or all of the above. Square One made the process super simple and I found a rate that seems totally fair.
- Cayla H. from Toronto, ON on Jun 8, 2015.
The online process was amazingly easy to understand, and the representative called immediately to answer any questions I may have had, although the application was self explanatory! Amazing experience!
- Chelley M. from Windsor, ON on Jun 3, 2015.
Signing up for tenant insurance for the first time ever was a lot easier than I thought it would be. I did it all online and everything was very clear and simple.
- Kyra K. from York, ON on Jun 3, 2015.
Of all the quotes I completed, this was the easiest. The wording was simple and didn't verse into the usual complicated legalities. It was efficient and the counter on the side gave a good feeling of understanding what I was paying for.
- Pascal P. from Vancouver, BC on Jun 2, 2015.
Easy to deal with, fast response, competitive rates.
I was able to get through the online application process quickly. I then called them up and spoke to Kani who professionally and expertly answered all my questions. I was done in less than 10 minutes and the rates are very reasonable and competitive. No complaints so far, very happy with the transaction.
- Eugene L. from Toronto, ON on May 29, 2015.
Exemplary customer service!
Having recently moved back to BC, I recently had the pleasure of purchasing an insurance policy from Square One for my condo. It's easy to see why this Canadian business is successful and continues to grow. The customer service is definitely first class. Jas was able to answer all of my questions in a straightforward, easy to understand manner and the entire process took less time than the line-up at a busy Vancouver coffee shop. I would highly recommend Square One ... " Read more to anyone looking for home insurance provided at reasonable rates by friendly, professional and knowledgeable staff. Thanks Square One!"
- Brent S. from Vancouver, BC on May 26, 2015.
So far so good.
The ease of use of their website was the first reason I decided to go with Square One Insurance. A personal follow-up phone call and a very user friendly insurance policy sealed the deal. I love that I know exactly what I'm getting with this policy...with most insurance companies I feel a little confused and in the dark about what I'm entitled to.
- Karen L. from Scarborough, ON on May 25, 2015.