Everything you could want to know about Square One

Square One Insurance Services is an insurance agency that serves British Columbia, Alberta, Saskatchewan, Manitoba and Ontario. We are licensed and regulated by:

We are authorized to issue, bill and service policies on behalf of our underwriter, The Mutual Fire Insurance Company of British Columbia. Continue reading to learn more about Square One and our key suppliers.


Team members

A company is nothing without the team that runs it. As you’ll learn, Square One is comprised of a team of professionals who have worked in the insurance industry for years.

Click on the links below for photos of, and short bios on, our team members and board directors.


Career opportunities

Thinking about a career in insurance? Looking to work with a tight-knit team where your expertise is both respected and valued? If so, Square One might be the right place for you.

Click on the links below to learn about working at Square One, and about available positions.


Guiding principles

If you read the vision, mission and value statements for various companies, you’ll find they all sound the same. In fact, it’s tough to distinguish one company from another.

At Square One, we’ve opted to develop three simple principles that guide everything we do. These principles are:

  • Treat people the right way.
  • Take ownership and solve problems.
  • Be creative and take calculated risks.

Key suppliers

It takes a group of closely aligned companies to deliver the best home insurance policy in Canada. Square One has long-term relationships with its underwriting and claims suppliers.

For information on a specific supplier, click on the appropriate links below.

History and structure

Square One opened on January 5, 2011. It was started by a team of experienced professionals who, after years of working in the insurance industry, recognized that traditional home insurance wasn’t meeting the needs of most Canadians. Most industries – from telecommunications to electronics to banking – have evolved in the last 20 years. The home insurance industry, on the other hand, hasn’t changed since the 1970s.

Without the burden of antiquated processes and systems, Square One developed an entirely new home insurance system designed to meet the needs of Canadians today. The company also eliminated all unnecessary complexities built into traditional policies so that it would be both convenient and easy for people to personalize their policies. All policies are sold and serviced by phone and online from its head office in Vancouver, British Columbia. This helps keep overhead costs low, so the company can pass on the savings to its customers. Learn more about how we’re shaking things up by visiting our company blog.

As mentioned earlier, Square One is an insurance agency, not an insurance brokerage. Often the terms “agency” and “brokerage” are used interchangeably, but there are differences. Generally speaking, an insurance agency sells insurance on behalf of one underwriter. Insurance brokerages, on the other hand, sell insurance on behalf of many different underwriters. We like to think of agents as specialists who focus on a single product, while brokers are generalists selling many different products. Since Square One does not represent multiple underwriters, it’s not a member of any provincial insurance brokers’ associations.

Virtual tour of our head office

As mentioned earlier, all sales and service support is provided by phone and online from the our head office in Vancouver, British Columbia. By keeping these functions centralized, we can keep costs low and pass on savings to you. (Please note that we use local claims adjusters and vendors that are based in the communities they serve.)

If you’re interested, you can take a virtual tour of our head office below.