3,582 customer reviews and counting

Wondering what people are saying about us? A total of 3,582 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:

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A+ Rated by the BBB

Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:

  • Length of time we have been operating.
  • Low volume of complaints filed against us.
  • Quick response to, and resolution of, complaints.
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Learn what actual customers say about us

Below you’ll find 3 video reviews and 3,582 written reviews from Square One customers. The written reviews can be filtered to show those related to sales and service or to claims.

“Made us feel comfortable”

Watch Rohit S. from Calgary, AB describe his claims experience.

“Square One is just so simple”

Watch Shelly B. from London, ON describe her service experience.

“They really took care of us”

Watch Sitar D. from Port Moody, BC describe her claims experience.

Renters insurance.

Excellent. Very easy and fast to buy my policy online.
- Ryan B. from Medicine Hat, AB on Mar 28, 2017

Response: Thanks for becoming a customer, Ryan! Regards, Aneel Mattu, Digital Marketing Specialist.

Perfect.

Quick and easy!
- Michael L. from Brockville, ON on Mar 28, 2017

Response: It's great to hear that, Michael. Thanks for choosing Square One and leaving a review. Cheers, Aneel Mattu, Digital Marketing Specialist.

Very good.

Very good, fair prices, easy, good people, and friendly to use online. Took less than 15 minutes.
- Richard M. from North York, ON on Mar 27, 2017

Response: The agents will be so pleased to learn you enjoyed speaking with them, Richard. Thanks for choosing Square One and providing your feedback about the service you received. Regards, Aneel Mattu, Digital Marketing Specialist.

Great.

Was very straightforward and easy to understand, thanks.
- Karen B. from North York, ON on Mar 27, 2017

Response: Thanks for taking the time to share, Karen. Cheers, Aneel Mattu, Digital Marketing Specialist.

Quick and efficient.

Quick and efficient. Beats having to drive to a broker, sit in line, and have to wait for them to fill out a quote and then get back to you and tell you to come back in to sign documents.
- Jared K. from Mission, BC on Mar 27, 2017

Response: Couldn't agree more, Jared. We're glad you like the ability to get a quote and purchase a policy by phone or through the online system. Thanks for writing a review. Aneel Mattu, Digital Marketing Specialist

Easy!

Only took 10 minutes and was really simple to buy! Awesome service!
- Lloyd H. from Guelph, ON on Mar 27, 2017

Response: That's terrific! Thanks for choosing Square One as your home insuracne provider, Lloyd. Regards, Aneel Mattu, Digital Marketing Specialist.

Review.

Great and user-friendly.
- Syed A. from Edmonton, AB on Mar 27, 2017

Response: Thanks for taking the time to leave some feedback, Syed. Welcome to Square One. Aneel Mattu, Digital Marketing Specialist

Thanks.

Send me the summary.
- Seungyong P. from Toronto, ON on Mar 27, 2017

Response: Hi, Seungyong. According to our records, your policy documents have been sent to your email address. If you still can't find them in your inbox, feel free to call 1.855.331.6933 and an agent would be happy to assist. Cheers, Aneel Mattu, Digital Marketing Specialist.

Insurance quote.

Very user-friendly online system. Great rates compared to other providers.
- Susan M. from Windsor, ON on Mar 26, 2017

Response: We're so pleased you found Square One's rate to be the most competitive, Susan. Thanks for sharing your thoughts about the online system and the rate you received. Cheers, Aneel Mattu, Digital Marketing Specialist.

Great.

Nice and easy!
- Nathan C. from Etobicoke, ON on Mar 25, 2017

Response: Just the way it should be! Welcome to Square One, Nathan, and thanks for becoming a customer. Regards, Aneel Mattu, Digital Marketing Specialist.

Purchase.

The purchasing process was very clear and easy to use.
- Jaroslav K. from Vancouver, BC on Mar 25, 2017

Response: That's been a goal since the start so it's nice knowing you enjoyed the process. Thanks for choosing Square One, Jaroslav. Aneel Mattu, Digital Marketing Specialist

Square One Insurance.

Very easy to do!
- Wendy B. from Edmonton, AB on Mar 24, 2017

Response: Happy to hear! Thanks for the feedback, Wendy, and welcome to Square One. Aneel Mattu, Digital Marketing Specialist

Change of policy.

Smooth sailing all the way, very easy.
- Penelope D. from Kamloops, BC on Mar 24, 2017

Response: That's so great to hear, Penelope. Thanks for sharing your experience changing your policy. Cheers, Aneel Mattu, Digital Marketing Specialist.

The way it should be.

The friendly online system makes it easy to understand each offered coverage, and it saves time. Prices are better than I currently have and it's easy to choose from other options. The system gives you the flexibility to think without immediate pressure when you're on the phone with an agent. Agents on the phone are friendly, helpful and available with no wait time. Compared to past experiences with other insurance providers, this is VIP service. Would recommend to all my friends and relatives. Thank you for being proactive in setting the new standard for insurance providers.
- Dejan L. from Burnaby, BC on Mar 24, 2017

Response: Hi, Dejan. Thank you so much for taking the time to write such a detailed review. We truly appreciate the kind words and thoughtful feedback. Thanks for choosing Square One, we look forward to being your provider for years to come. Regards, Aneel Mattu, Digital Marketing Specialist.

Expensive.

For home coverage, it's a bit expensive.
- Halimatou S. from East York, ON on Mar 24, 2017

Response: Hi, Halimatou. Thanks for the feedback, it's much appreciated. When it comes to your insurance, there are several ways you can reduce your premiums. The most common include increasing your deductible, installing a monitored alarm, and recommending your friends. When you recommend your friends and they mention your name when purchasing a policy, we'll give you a $25 account credit. Additionally, you can call 1.855.331.6933 and an agent would be more than happy to review your policy to see how you can reduce your premiums. You can also visit https://www.squareoneinsurance.ca/9-tips-to-reduce-home-insurance-payments for more ways to save. Thanks again, Aneel Mattu, Digital Marketing Specialist.

Square One Insurance 855.331.6933 1218-650 W Georgia St Vancouver BC, ​​V6B 4N8 Canada 4.8 5.0 3582 3582 Very smooth and easy process.

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