Wondering what people are saying about us? A total of 3,237 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Process was quick and easy. Some of the drop-down menus did not process with one click, but that was an easy fix. - Marvee M. from Vancouver, BC on Jan 3, 2017
Response: Hi Marvee. Sorry to hear some menus took a little time to process, but we're glad that everything worked in the end and you enjoyed the process. Sometimes the online system takes an extra second to load the questions and answers, but you'll be happy to know we're always working to make everything as fast as possible. Thanks for the feedback. Aneel Mattu, Digital Marketing Specialist
I'm giving a five-star rating due to the easy to use steps, and friendly services. However, I was worried about proceeding with this policy due to a few bad reviews on BBB. I really hope I don't have to make any claims, but if I do, I hope to not end up being one of those people giving Square One a bad review. Thanks again for the help and guidance in setting up the policy. Happy new year! - Brandon W. from Whitby, ON on Dec 30, 2016
Response: Hi Brandon, happy new years to you as well! Thanks for leaving a review and for expressing your concerns about submitting a claim. You'll be pleased to know that our claims team is committed to providing you with a high level of customer service should you even need to use your policy - they'll be with you every step of the way. You can learn more about the claims process here: https://www.squareoneinsurance.ca/support/claims-process/ and you can read what other customers are saying about their claims service here: https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews. Thanks again, and welcome to Square One. Aneel Mattu, Digital Marketing Specialist
Square One Insurance855.331.69331218-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.032373237I really enjoyed the online service, not having to know all the information about my home like the year it was built and the square footage was really a time saver. Square One did
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