Good customer service.
Insurance agent was pleasant and very professional over the telephone. He made sure he explained my policy details and updated my information. Highly recommend this service. The monthly insurance premiums are reasonable.
Good purchase experience.
The online system, chat support and phone support were all very effective in helping us understand our options and understand this new way of purchasing insurance. They also allowed us to customize our coverage to our situation.
Very prompt service, website works without any hitches, customer service is polite, efficient and non-intrusive. I can't think of a single negative point. So far, I am very happy with your service/company. Thank you for making our first-time home insurance ownership so easy!
I recommend Square One. I just bought a condo and won't be moving in till after the renovation. I have never had Insurance in my residence before so I am new to this. Jas explained everything very clearly and was a pleasure to deal with. I am pleased with the efficiency and speed that Jas handled my Insurance. I am very happy with Square One!
Always great customer service.
I am always pleased to talk with Alan S. regarding any of our insurance needs. He is helpful, knowledgeable and friendly.
This was great! Living in a small studio there was no way I had enough stuff to warrant the $40,000 limits with most tenant insurance policies. This was an GREAT find, so glad I came across your site.
Great for roommates.
Didn't know having a roommate affected your insurance cost so much. Square One is almost the only company that doesn't charge you 10 times more just because you are trying to save money by having a roommate. Theft or something small, a person can recover from, but not being insured for liability can put you in the poor house. Thank you Square One. Our place is in Penticton and I bet most people don't realize they are not even covered if they end up getting a roommate.
Simple and easy to understand process.
I completed the application in 15 minutes. Every coverage was clearly explained and showed the premium for the specific coverage. Easy to use web application and reasonable premium for the coverage. Thank you
Meeting our needs.
We're new to the province and to living in a co-operative. Square One is good at explaining the differences between a strata and an equity co-op and has appropriate coverage at a reasonable cost. Thank you for contacting me about keeping our insurance current and appropriate to our needs. Much appreciated!
Very nice customer service. Easy website to navigate.
Bought with Square One.
Every few years, I review the market to see what insurance premiums are offered. I loved the Square One concept of picking what you want. Their customer service people answered any question I had. I saved $1,000 by switching to them from the insurance company that I had been dealing with the past 10 years.
Fast and friendly service.
Getting an online quote was very easy - the interface is very user friendly. I loved that I could get a detailed quote without feeling pressured by talking with an agent first, particularly as a first time buyer. I spoke with Armine a few times and she was very professional and patient each time. The extended operating hours make things very convenient as well! Thank you!
At last...an insurance company that offers a personalized experience.
We have just switched our homeowners insurance policy to Square One and saved over $500 for the year!!! It couldn't have been easier...the online system walks you through every step, the website is user friendly and intuitive to use, plus there is the option to connect to a live agent at any time. Coverage is personalized - I'm no longer paying for insurance to cover my (non-existent) pewter collection!!! Very happy with the Square One customer experience.
I was pleasantly surprised how user-friendly the website is. And, I was happy to see I could buy the policy I selected online. No long phone calls or rushing from work to get to the office. It's also nice to see the level of customization you can have with your policy, and the explanations of each category were clear. Thanks!
Courteous and helpful.
Completing the questionnaire was easy; however, I did change some of the valuations later. The home inventory worksheet was very helpful in establishing a valuation on my personal property. I overlooked a lot during my initial quote. I spoke with 2 agents, Farran and Devon, and both were courteous and helpful.
Easy, easy, easy!
I had this quote sitting in my email for a month. It took one click to fill it out and complete my tenant insurance. Deductibles are high, but it's cheap and easy for a renter.
Helpful and efficient!
The website was efficient and clear. When I called for phone support and clarification, the agent with whom I spoke was very helpful and supportive.
It's about time!
We received yet another increase from our previous insurer so it was time for a change. We very quickly realized that we have been over insured for years and paying excessive fees. How refreshing that we could choose what we wanted to be covered and for how much. Also liked the online application process which was informative and easy to work through. Would definitely recommend reviewing your existing policy and comparing with Square One to see how much you could save.
So far so great!
I would have given 5 stars, but I have yet to make a claim and want to reserve the final star for the awesome service I am confident Square One Insurance would provide.
Home insurance quote.
I found the process quite simple and easy. The online and phone help were great. Plus, I saved almost $400 a year over my old insurance policy. Thanks!
Wow. That was painless.
I've never bought home insurance before. All the previous sites that I visited required me to either call or get contacted by a rep the next day, without getting a clear understanding of what kind of coverage is even offered. I really appreciate the simplicity and accessibility of information found on Square One's site and the breakdown of what I will be paying for. This is really helpful!
Great customer service!
Today I dealt with insurance agent Farran Adams. She was great! She answered my questions promptly and was very cheerful. She deserves to be commended.
Getting the information that I needed was so simple. I was able to choose what I wanted and was given a fair quote. Also had some time to think about it and loved that a rep called to see if I had any questions.
I loved the online quote service. I needed to secure home insurance in a very tight time period. Between the online quote and the online live person helping me, it was very simple and effective.
I own a condo in Toronto that needed "rental income" insurance as I no longer live there. You made getting - and importantly, understanding - the insurance process painless. Other companies were confusing and complicated. Love the easy to use website!