"My husband and I have spent the past few days obtaining multiple quotes for tenant insurance. In the end, the choice was clear and we purchased our coverage through Square One. We really liked the ability to customize our policy to meet our specific needs. We also had a wonderful customer service experience. ... " Read more Agents were helpful and accommodating. Thank you!"
Written by Sally Fernandes from Burnaby, BC on May 17, 2013.
"An excellent choice for home insurance. They let you choose what kind of insurance you require and you only pay for what you need, rather than automatically charging you for coverage you will never use. Our monthly insurance premium went down by $40 a month using Square One and I would recommend them ... " Read more to friends and family. Thank you!"
Written by Cynthia from Victoria, BC on May 16, 2013.
"I had a great experience dealing with Square One Insurance. My agent, Sheilagh Middleton listened to my insurance needs and got a quick response. She was professional, honest and extremely helpful. I felt that there was a definite personal touch to the service and the rates are more than competitive. ... " Read more I feel very confident dealing with this company because of her personal attention specifically to my needs. I will definitely recommend Square One to my friends and family. I was very disillusioned with my own very large and extremely impersonal company that I had been with for 25 years. Thanks again for being a great company in a tough industry! 5 Star Rating!!!"
Written by Laurel Holth from Calgary, AB on May 15, 2013.
"After spending an entire day shopping around and comparing insurance policies, I popped by Square One on a referral from a friend. It was an entirely different experience from the other companies. I felt I was able to really tailor every last bit of the policy to fit my exact needs. Things I didn't ... " Read more want or need weren't shoved down my throat and extra coverage I had never thought of was easy to comprehend with clear and concise presentation. The online customer service made any small questions easy to ask and I could answer all the questions with confidence. The customer support overall seems to go above and beyond. I'm thrilled with my new policy, I really do have piece of mind and I'd recommend Square One to anyone and everyone looking for a new, better insurance policy."
Written by Drew Carnegie from Vancouver, BC on May 11, 2013.
"I have just purchased a condo policy. It was a positive experience. You fill in all the blanks and make a few simple decision. You don't have to wait for someone to get back to you. Make your decision and purchase the policy right there and then. If you have any question, there is always someone on ... " Read more line ready to help you. Purchasing an insurance policy should be something simple and straight forward. Square One has done a great job!!! I do not have to deal with brokers, agents, etc. Thank you Square One!!!"
Written by Albert Leung from Vancouver, BC on May 10, 2013.
"My contact, Jas Sandhu, has been most helpful since the day I applied for a Tenant Insurance with Square One. Her attention to detail and prompt delivery of service has been well noted. Her great customer service is the reason why I recommend Square One Insurance to all my friends. Thank you, Jas!"
Written by M de Leon from on May 3, 2013.
"I just switched to these guys and saved over $400 a year on my home insurance! I just signed up today so I'm not sure how it is to deal with them but the quote over the internet and the purchase of the policy was incredibly easy. There web site is very well designed. Definitely a company worth considering!"
Written by Cory from Vernon, BC on May 3, 2013.
"Pleasant staff local (provincial) offices and very professional. I hope I never have reason to use them but I am glad they are here."
Written by Ken from Prince George, BC on May 2, 2013.
"Where else do you get to talk to the CEO of a company on chat when you have issues at 10pm??? Not only did I get my questions answered but I have the quote I want with all the coverage that I need and nothing that I don't need. Thanks guys."
Written by Hu from Vancouver, BC on May 1, 2013.
"I was desperately searching for a new company to insure my place with, after many years of unsatisfactory service. My daughter recommended Square One. I am thrilled. I dealt with Debbie, who was so helpful, and helped me in many decisions. I really hit the jackpot here, and saved money into the bargain."
Written by Mary Huige from New Westminster, BC on Apr 30, 2013.
"When dealing with Square One, I don't feel like I'm talking to a machine or someone reading from a script. I've communicated with knowledgeable and friendly staff who have always put their client first. Thank you for being awesome!"
Written by Ryan from Vancouver, BC on Apr 30, 2013.
"I just chat with company staff -- Kristina Wheeler. She was so great and knowlegible. It is great help for people."
Written by David from Calgary, AB on Apr 27, 2013.
"I was very impressed that the online questionnaire was so thorough. It let me choose what coverage I wanted, tailored to my needs. I don't have expensive jewelry or gold bars, etc. So, I could say NO to that coverage. I didn't know you could get dog coverage!!! The other companies never offered that! ... " Read more So, I am pleased."
Written by Rosemary from Nanaimo, BC on Apr 25, 2013.
"So I am going to move to Vancouver to work for 6 months starting in May. My apartment management requires me get tenant insurance before moving in. I've been searching for the right company for a week and finally come across Square one. Below are my experiences on Tenant Insurance only: 1. Square One ... " Read more is cheap. RBC gave me a quote of $28 monthly. XN Global gave me a $310 yearly quote. However, Square One costs me only $12 per month! 2. Square One's website is super easy, super intuitive, super user friendly. I've been living in Silicon Valley for couple years and I am in the tech industry, so I am very impressed they have a such nice website. 3. Square One's website has live agents. You can't find this on others and Square One's live agent responds fast and friendly. I don't have to wait to clear all my questions. Whereas I have to call RBC and XN Global. I have to wait to get in the line for RBC, and the number provided on XN Global won't even get connected. 4. Almost forgot to mention, Square One does their insurance month to month. I can cancel it at any time and I don't have to pay any penalty fee! Whereas, RBC, XN Global and Westland all charges you penalty fee (one month of premium) if you only need it for couple months. After getting a quote from Square One, I then updated my credit card info and that's it. In another 15 seconds, I received my policy in email. It's a total of less than 5 minutes! (That includes chatting with their live agent.) You know, this would be a normal/expected experience for any new tech firm's website, but it's truly impressive when it happens at a Canadian insurance company."
Written by Yefei from Vancouver, BC on Apr 24, 2013.
"I enjoyed the way Debbie -- the insurance agent -- guided me through the process of deciding what and how much to cover. The final quote was good so overall it was a pleasant experience. If Square One maintains this level of professionalism then I see no reason why they won't become the dominant player ... " Read more in the insurance business."
Written by Ovidiu from Vancouver, BC on Apr 24, 2013.
"I signed up for Square One home insurance today. Based on my overall experience in the signing up process, I found Square One to be a great one. From the website's step-by-step process to Live Chat service, Square One was better than other options in the market. After a good online experience, I called ... " Read more in to confirm and Devon (who was handling the questions on Live Chat) was available to speak over the phone as well. Great service. Solid website. Good overall value (based on what I've experienced so far). I hope the offering and service is just as good later on. Thank you and all the best. E. Contreras President Social Nerdia Consulting www.socialnerdia.com"
Written by E. Contreras from New Westminster, BC on Apr 22, 2013.
"From the moment I began an online quote on their beautiful and innovative site, I knew this company thought about it's clients. Then the "Chat Now" help screen popped up and I was linked to a real life, real time professional to answer any questions I may have had (and I had many). At the end, I was ... " Read more feeling very confident about my policy with Square One. I received my quote in an email, and was promptly given a call by a representative who went through my policy choices carefully with me. She gave me excellent advice and answered all my questions, none of my questions were insignificant to her. I truly feel this company cares about their clients, great job, please keep up the good work and sending my praise to the management team and all the employees, fantastic and consistent team work! Square One policies are wonderful, personalized, and very well priced!"
Written by Jessica L. from Burnaby, BC on Apr 19, 2013.
"This site was very user friendly and quick. The live chat made my questions super easy to answer. I didn't have to call and wait for a voice automated reply. Great no-nonsense site and Jas Sandhu was incredibly helpful. Kudos."
Written by Ali from Vancouver, BC on Apr 17, 2013.
"Thank you so much to Devon for walking me through our home insurance! I found Square One on line and am so pleased I called. They were able to cut my insurance in HALF! Really great to only pay for what you need. Who thought of this wonderful idea?!?! Also I reached Devon on a Saturday! Wow... Thanks ... " Read more again for making this easy."
Written by Suzanne Stenmark from Nanaimo, BC on Apr 14, 2013.
"I never realized that it was so easy to get that quote, customize it to what I exactly what and what I think I would need...the best part of all is having an live chat that guided me as I go through the online quote and online purchase...I found the policy that I wanted for the budget that I would be ... " Read more willing to pay...not only that, I was not asked to pay for the entire year, which other companies require before you can purchase a policy."
Written by Marivic from Calgary, AB on Apr 9, 2013.